Free computer help here!!!

[Stargazer1965]

Originally Posted by La Galana

Hello, again, Star.! Thank you so much for getting back to me! Greatly appreciated! It is...drum roll, please...the dreaded Vista 64-bit. Believe it or not (like we explained to HP) we just have the mouse and keyboard that came with the system connected. Until I know what is going on, I do not want to put extras on this, be it hardware, software, files, etc....yikes! In so far as printing is concerned, the setup is via mapped network drives for printers...only way we could get the printing to work (print sharing thing ).

Best regards!

If you can supply me with the model number of the PC...I'll do some digging...but it does sound like the OS..(Vista)