Dave,
heres some advice.
First off you want the incident log / incident report number. Each 'job' is given a specific number as its logged into the Police system. Ask for this, and explain you want it as part of a desire to complain to the Independant Police complaints Authority and along with this request all Officer numbers that attended - You will need this as its specific against those Officers.
Get your complaint form here
http://www.ipcc.gov.uk/index/complainants/forms.htm
The local Inspector may not give a flying **** mate and if he gives you the bums rush - Then write to the Chief Constable of your Force. Use the IPCC IF you don't get any satisfaction from the Inspector / Chief Constable.
So in order - Duty inspector and you want those numbers, no joy, Chief Constable and a dual track via the IPCC.